Episode 025 – Design Your Business To Run Like Clockwork with Mike Michalowicz
Guest Bio
Mike Michalowicz is the entrepreneur behind three multi-million dollar companies and is the author of Profit First,The Pumpkin Plan, Surge and what BusinessWeek deemed the entrepreneur’s cult classic, The Toilet Paper Entrepreneur.
Key Takeaways
- Understanding your 4D mix – Doing, Deciding, Delegating and Designing
- The Queen Bee Role (QBR) is the single action that your business’ success depends
- QBR is not a single person but rather a single role/function/task
- Once your QBR is identified, all other tasks need to be designed to Serve and Protect the QBR
- Clockwork suggests that rather than create the old standard operating procedures (SOP) manual, you simply capture your existing systems using his AC/DC method – Attract, Convert, Deliver, and Collect
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